Reference

How jj22 Handles Your Personal Information

This Privacy Policy sets out exactly what data we collect when you use your jj22 account, how we store it, and what rights you have over it.

Account data protectionPayment data handled carefullyYour right to access or delete dataCookie and device data disclosedContact path for privacy queries

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DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Data security at jj22 is not a checkbox — it is built into how the account system works. Payment data, session records, and account credentials each sit in separate, access-controlled environments. Here is what that means in practice for your account.

Encryption at Every Step

Your account credentials and payment references — whether from a JazzCash deposit or a Raast withdrawal — are encrypted in storage and in transit. We never store wallet PINs.

Cookie and Device Data

We use session cookies to keep you logged in across your mobile browser and desktop. You can clear these via your browser settings; doing so will log you out of your active session.

Data Retention and Deletion

We hold your data for as long as your account is active and for the period required by applicable regulations. Once that period passes, account data is deleted or anonymised on request.

Who Can Access Your Data

Access inside jj22 is role-restricted. Payment processors like Easypaisa integration partners receive only what is needed to clear your transaction — nothing beyond the transaction reference.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is being used, our support team handles privacy queries directly. You do not need to go through a third party. Reach us through any of the channels below and mention that your query is a privacy request — it gets routed to the right team faster that way.

Team online

Live Chat

Open the chat widget in your account dashboard. State your query is a privacy request and we route it to the data team without delay.

Email Support

Write to our support address with your registered account email in the subject line. Privacy requests are acknowledged and acted on separately from general queries.

Account Help Centre

Log into your jj22 account, head to Account Settings, and select the Privacy or Data section to submit a formal data access or deletion request.

What We Collect and Why We Collect It

jj22 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account, we collect your name, contact details, and the login credentials you set. Every time you deposit through JazzCash, Easypaisa, or Raast, the transaction reference and wallet identifier are logged against your account — not the full wallet PIN or password, only

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what is needed to match your deposit and process any withdrawal request. We also collect device identifiers, browser type, and session timestamps so we can keep your account secure across mobile and desktop access. Location data is collected only where local law and eligible regions require
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it for compliance purposes. We do not sell your personal data to third parties. Data shared with payment processors — such as the rails handling your Raast or Easypaisa transfer — is shared solely to complete the transaction. Retention periods depend on regulatory requirements in the
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jurisdiction where your access is permitted; you can ask us for the specific period that applies to your account by writing to our support team.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on jj22

These are the questions we actually receive about data, cookies, payment records, and account rights. If yours is not here, contact support and mark it as a privacy query.

We collect your name, email address, contact number, and the credentials you choose. Device type and session data are also logged to protect your account from unauthorised access.

We store the transaction reference and wallet identifier needed to match your deposit or withdrawal. We do not store your wallet PIN or full account password at any point.

Yes. Log in, go to Account Settings, and submit a data access request. Alternatively, email support with your registered address and mark the subject as a privacy request.

Submit a deletion request via Account Settings or through live chat. We will confirm which data can be removed immediately and which must be retained for the period required by applicable regulations.

We share data only with payment processors handling your Raast, Easypaisa, or JazzCash transactions, and only to complete those transactions. We do not sell personal data.

Session cookies keep your login active as you move between pages on mobile. You can clear them in your browser settings, but this will end your current session and require you to log in again.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoRaast Paybill InfoBet On Crash

How jj22 Handles Your Personal Information

How We Protect and Manage Your Information

Encryption at Every Step

Cookie and Device Data

Data Retention and Deletion

Who Can Access Your Data

How to Reach Us About Your Data

Live Chat

Email Support

Account Help Centre

Common Questions About Your Privacy on jj22

01 What personal data does jj22 collect when I open an account?

02 Does jj22 store my JazzCash or Easypaisa wallet details?

03 Can I request a copy of all the data jj22 holds about me?

04 How do I ask jj22 to delete my account data?

05 Does jj22 share my data with third parties?

06 How do cookies affect my jj22 account on mobile?

Privacy Policy

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